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Click OK to refresh the page.PRIVACY POLICY – Caddietravel.it
CADDIETRAVEL – by Pianeta Turismo S.r.l.www.caddietravel.it
1. Data Controller
The Data Controller of personal data is:
Pianeta Turismo S.r.l.Via Pietro Mascagni 3, 06081 Assisi (PG), ItalyVAT No.: 03135590549
(hereinafter referred to as “CADDIETRAVEL.IT” or the “Company”)
2. Types of Data Collected
During the use of the website, we may collect:
personal identification data (first name, last name)contact details (email, phone number)payment data (processed through external providers)booking data (services purchased)technical data (IP address, device, browser)browsing data (via cookies)
3. Purpose of Data Processing
Personal data is processed for:
a) Booking management
order processingissuing travel documentspayment management
b) Customer support
pre- and post-sale assistancehandling requests and complaints
c) Legal obligations
tax and administrative compliance
d) Service improvement
statistical analysiswebsite optimization
e) Marketing (only with consent)
sending offers and promotional communications
4. Legal Basis
Data processing is based on:
performance of a contract (booking)legal obligationsuser consent (for marketing and non-essential cookies)
5. Processing Methods
Data is processed:
lawfully, fairly, and transparentlyusing IT and digital toolswith appropriate security measures
6. Data Sharing
Data may be shared with:
tourism service providers (hotels, transfers, activities, car rental)booking technology systems (e.g. OTA/XML platforms)payment providerslegal and tax consultants
These parties process data as independent controllers or data processors.
7. Data Transfer
Data may be transferred outside the European Union only to entities that ensure adequate levels of protection in accordance with GDPR.
8. Data Retention
Data is retained:
for the time necessary to provide the servicefor legal/tax obligations (up to 10 years)for marketing purposes until consent is withdrawn
9. User Rights
Users may exercise the following rights:
access to datarectificationerasurerestriction of processingdata portabilityobjection
To exercise these rights, users may contact the Data Controller.
10. Cookies
The website uses technical, statistical, and marketing cookies.For more information, please refer to the Cookie Policy.
11. Security
We adopt technical and organizational measures to protect data from unauthorized access, loss, or unlawful use.
12. Updates
This Privacy Policy may be updated at any time.We encourage users to review it periodically.
13. Complaints
Users have the right to lodge a complaint with the competent authority:
Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)www.garanteprivacy.it